# I tried entering my NASPA ID and password but keep being told “'re trying to connect to an unknown session. Please log on again.” <br /> We use “browser cookies” to keep track of sessions at our website. If you see this message and use AOL as your ISP, make sure that you are using Firefox as your browser and not the default AOL browser. Otherwise, make sure that you have cookies enabled in your browser preferences.
# Do life members in the NSA get life membership in NASPA? <br /> No. The NSA and NASPA are two separate organizations. [[Life membership]] in NASPA costs $20/year of age up to age 80.
# Can I buy member-only publications such as the [[OTCWL]] from [http://www.wordgear.com WordGear] as a NASPA member? <br /> Effective July 1, 2009, WordGear no longer restricted sales of such publications to NSA members.
# Can you send me a password to log onto the membership services section of NASPA? <br /> No, but you can send it yourself by going to the [http://www.scrabbleplayers.org/cgi-bin/services.pl membership services page], entering your member number and clicking on “Email me my password”.