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# <span class=q>My credit card is being rejected, but I'm sure it is valid: what should I do? </span><br />As explained on the [[Payment]] page, we do not have control over the format in which our bank expects you to enter your address; please be especially careful about using the standard abbreviation for your state or province, and entering it in the correct box. These are the two most common “errors”.
# <span class=q>I'm a tournament director and I need memberships for some players so that my upcoming tournament can be rated. What do I do? </span><br /> Click on the Member Services link in the navigation sidebar, then click on Add New Members in the Director section. Fill out the membership information for your players, then choose “Payment with your next tournament’s participation fee” as your payment option.
=== Life membership ===
# <span class=q>Do life members in the former NSA get life membership in NASPA? </span><br /> No. The NSA and NASPA are two separate organizations. [[Life membership]] in NASPA costs $20/year of age up to age 80.